FAQ

Frequently Asked Questions

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, with tags, and in their original packaging. Please contact us at info@sxhco.com to initiate a return.

How long does shipping take?

Orders are processed within 3–5 business days. Delivery takes between 7–14 business days depending on your location.

Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary by destination. Please note that customs duties and import taxes are the customer's responsibility.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

What payment methods do you accept?

We accept major credit cards, Apple Pay, and Google Pay.

How do I contact customer support?

You can reach us via our Contact Us page, by email at info@sxhco.com, or by phone at +971 50 347 2818.